These Terms of Service (“Terms”) govern your use of services provided by ResumeGrip, owned and operated by Umar Hayyat (“we,” “our,” or “us”). By placing an order or using our website, you agree to these Terms.
1. Services Provided
ResumeGrip provides professionally written career documents, including:
- Resume/CV writing
- Cover letter writing
- LinkedIn profile optimization
- Related career document services
All documents are customized based on the information provided by the client.
We do not guarantee employment, interviews, job offers, or specific outcomes.
2. Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Respond to communication requests in a timely manner
- Review drafts carefully during the revision period
We are not responsible for errors resulting from incomplete or inaccurate information provided by the client.
3. Delivery Timeline
Delivery timeframes vary depending on the selected package and are communicated at the time of purchase.
Delays caused by lack of client response or additional revision requests may extend the delivery timeline.
4. Revisions
Each package includes a specified revision period. Revisions are intended to refine existing content and ensure accuracy.
Requests for significant changes in job target, career direction, or new employment history may require additional fees.
5. Payments
All payments must be made in full before work begins.
Payments are securely processed through third-party payment providers. ResumeGrip does not store full credit card details.
6. Refund Policy
Refunds are governed by our separate Refund Policy page. Clients are encouraged to review the Refund Policy before placing an order.
7. Intellectual Property
Upon final delivery and full payment, clients receive the right to use their completed documents for personal and professional purposes.
ResumeGrip retains the right to use anonymized samples for portfolio purposes unless the client requests otherwise in writing.
8. Limitation of Liability
ResumeGrip provides professional writing services only. We are not responsible for:
- Hiring decisions made by employers
- Job market conditions
- Actions of third-party platforms
- Indirect or consequential damages
Our total liability shall not exceed the amount paid for the service purchased.
9. Prohibited Use
Our services may not be used for:
- Academic misconduct
- Fraudulent purposes
- Misrepresentation of qualifications
We reserve the right to refuse service in such cases.
10. Privacy
Personal information is handled in accordance with our Privacy Policy.
11. Modifications
We reserve the right to update these Terms at any time. Updated versions will be posted on this page.