At ResumeGrip.com, we take pride in delivering high-quality career documents and services. Due to the custom nature of our work, please review our refund policy carefully before making a purchase.
1. General Refund Policy
All sales for our resume writing, cover letter writing, and LinkedIn profile optimization services are final once work has begun or been delivered. We do not offer refunds for:
- Completed services
- Services where work has already started
- Change of mind after purchase
- Delays in reviewing or approving drafts
2. Partial Refund Eligibility
Partial refunds may be considered in these exceptional cases:
- If we fail to deliver the service within the agreed timeframe (minus any processing fees)
- Technical errors resulting in duplicate charges
- If the delivered work contains significant errors that cannot be resolved through revisions
3. Revision Policy Instead of Refunds
Before requesting a refund, we offer:
- Unlimited revisions within 30 days of delivery
- Direct communication with your writer to address concerns
- Quality assurance review by our senior editors
4. How to Request a Refund
To request a refund consideration:
- Email us at [email protected] within 3 days of delivery
- Include your order number and detailed reason for the request
- Provide specific examples of issues with the delivered work
We will respond within 3 business days with our determination.
5. Processing Refunds
Approved refunds will be:
- Processed within 7-10 business days
- Issued to the original payment method
- Subject to any third-party processing fees
6. Non-Refundable Items
The following are never eligible for refunds:
- Rush service fees
- Any add-on services already completed
- Digital products downloaded or accessed
7. Contact Us
For refund inquiries:
📞 +44 7394637328
📧 [email protected]
✉️ [email protected]